Frequently Asked Questions

Instant answers to common questions

You can find the answers to some of our most common questions below.


  • When will your release a new template?

    We are always working to release new WHMCS templates, however, we do not have any specific release dates. As soon as we have developed and fully tested a new template, it will be released and announced on our social media profiles.

    Please follow us on Twitter and Facebook to ensure you stay up to date and don't miss a new template.

  • A new version of WHMCS has been released - when will you be updating your templates?

    We will always update our WHMCS templates to ensure they are compatible with the latest stable release. In most cases, updates are available within 24 hours of the new release.

    However, depending upon the nature of the new WHMCS release and the extent of template changes required, it may take longer than 24 hours.

    Please follow us on Twitter and Facebook to ensure you are notified when our templates have been updated.

  • I can't find the service I need on your website - can you help me?

    Please check our Service Price List as this page includes details of all services we offer.

    If you require more information about a specific service, or you want to discuss a service that is not listed on our website, please contact us and we will be happy to advise you further.

  • Do you have any discounts available?

    Active promotions would be advertised on our Special Offers page and also on our social media profiles.

    Please follow us on Twitter and Facebook to ensure you are notified of our next promotion.

    Please note that discounts we offer are time limited and cannot be extended. Therefore, expired promotions will no longer be available.

  • My order has been marked as fraudulent - how can I buy from you?

    Please submit a ticket to discuss your order so that we can advise your further.